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Privacy Policy

Privacy Policy

Privacy Policy: Nyra Homes Store

At Nyra Homes, we are committed to safeguarding the privacy of our customers and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our online store.

Information We Collect:

  1. Personal Information: When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, and payment information.

  2. Browsing Information: We may collect non-personal information about your visit to our website, including the pages you viewed, the links you clicked, and other actions taken on our site.

  3. Cookies: We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.

How We Use Your Information:

  1. Order Fulfillment: We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.

  2. Marketing and Promotions: With your consent, we may send you marketing communications about our products, promotions, and special offers. You can opt-out of these communications at any time.

  3. Improving Our Services: We use browsing information and analytics to understand how visitors interact with our website and improve our products and services.

Information Sharing:

  1. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in processing payments, fulfilling orders, and delivering products to you.

  2. Legal Compliance: We may disclose your information as required by law or in response to a valid legal request, such as a subpoena or court order.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights:

You have the right to access, update, or delete your personal information. You can also choose to opt-out of marketing communications or request that we restrict the processing of your data. If you have any questions or concerns about your privacy rights, please contact us using the information provided below.

Changes to This Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

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Terms & Conditions

Introduction

Welcome to Nyra Homes, a store in Pakistan that sells organic soy and beeswax candles and Room & Linen Mist. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing our website or making a purchase, you agree to these terms.

General Conditions

Nyra Homes reserves the right to refuse service to anyone for any reason. By following these Terms and Conditions, you confirm that you will not use our products for any illegal or unauthorized reasons. Prices for our products are subject to change without notice.

Product Information

Nyra Homes offers organic soy and beeswax candles, which are handmade and eco-friendly. We strive to ensure that the product descriptions, photos, and details are accurate; however, there may be slight variations due to the nature of the handmade process. Our candles are made from 100% natural soy and beeswax and are free from harmful chemicals. However, please read all product details and usage instructions carefully before use.

Orders & Payment

All prices are displayed in Pakistani Rupees (PKR). Payment is due at the time of order placement. We accept payments through cash on delivery. After placing an order, you will receive a call confirmation. Once your payment is verified, your order will be processed.

Product Use & Safety

Please follow the safety guidelines provided with each candle or mist, including instructions for proper burning and care. Nyra Homes is not responsible for any accidents or injuries caused by the misuse of our products.

Privacy Policy

Nyra Homes respects your privacy and is committed to protecting your personal data. We collect only the necessary information required to process your orders and improve our services. For more information, please review our Privacy Policy.

Intellectual Property

All content on the Nyra Homes website, including images, product descriptions, and designs, is the property of Nyra Homes. You may not copy, reproduce, or distribute any content without our written permission.

Changes to Terms & Conditions

Nyra Homes reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and it is your responsibility to review them periodically.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Phone: 0334-1020233

Shipping Policy

Processing Time: All orders are processed within 4-5 business days (excluding weekends and holidays). After placing your order, you’ll receive a confirmatory call. You’ll be notified again once your order is on its way.

Domestic Shipping Rates & Estimates:

Shipping Charges: Calculated and displayed at checkout.

Order Status: Once your order ships, you’ll receive a call. If you don’t receive your order within 5 working days of the shipping confirmation call, contact us at 03341020233 with your name and order number, and we’ll assist you.

Refunds, Returns, and Exchanges:

Exchange Policy: Exchanges
Returns are accepted within 30 days of delivery, provided the item is unused and in its original condition. We will refund the full order amount minus return shipping costs.

For damaged items, please call us immediately at 03341020233 with your order number and a photo of the damage. We handle these cases individually but strive for a satisfactory resolution.

For any further questions, please contact us at 03341020233.